Support & Help Center

Email Support

Get personalized help from our support team

support@habigrow.com

Response time: 24-48 hours

Quick Help Topics

Getting Started

How do I create my first habit?

  1. Open the Habigrow app and tap the '+' button
  2. Choose a habit template or create a custom habit
  3. Set your desired frequency (daily, weekly, etc.)
  4. Add reminders to stay on track
  5. Start tracking your progress!

Can I move my data to a new phone?

Yes, with Premium. Turn on Google Drive backup in Settings, then restore it on your new phone. The backup covers your habits, mood and sleep logs, focus sessions and progress. It's a backup and restore, not live sync between devices.

Account & Settings

How do I change my email address?

Go to Settings → Account → Email and enter your new email address. You'll receive a verification email to confirm the change.

How do I delete my account?

You can delete your account from Settings → Account → Delete Account. For more information, visit our Account Deletion page.

Premium Features

What's included in Premium?

  • Unlimited habits
  • Timer and checklist habits
  • Google Drive backup and restore
  • Full insights: mood, sleep and habit trends
  • Habit widgets: check off habits from the Home Screen
  • No ads

The free plan includes up to 3 habits (yes-or-no and count), forgiving daily streak and a streak for every habit, mood and sleep logs, reminders for habits, mood and sleep, calendar and heatmap, day streak widget for your home screen. Premium is $1.99 a month, $19.99 a year or $49.99 once (local prices vary).

How do I cancel my subscription?

Subscriptions are managed through your device's app store:

  • iOS: Settings → App Store → Subscriptions
  • Android: Play Store → Menu → Subscriptions

Troubleshooting

App crashes or freezes

  1. Make sure you have the latest version of the app
  2. Restart your device
  3. Clear the app cache (Settings → Storage)
  4. If the issue persists, contact support with details

Notifications not working

Ensure notifications are enabled:

  • Check device notification settings
  • Verify app notification permissions
  • Disable battery optimization for Habigrow
  • Check "Do Not Disturb" mode

Still Need Help?

If you can't find the answer you're looking for, our support team is here to help! Reach out via email and we'll get back to you as soon as possible.

Email Support

Additional Resources